GCU celebrates improved performance in 2022 NSS results

The latest National Student Survey (NSS) results have been published, with some very positive results for Glasgow Caledonian University.

The survey once again took place against the backdrop of the COVID-19 pandemic and many universities across the sector have seen a continued impact on student satisfaction ratings. The Scottish sector average for overall satisfaction has fallen from 80% to 79%.

The University has, however, achieved an improvement in overall satisfaction at 79%, an increase of one percentage point compared to last year.

In total, 15 of our programmes have an overall satisfaction score of 90% or more – a fantastic achievement.

The results show that Learning Resources (83%) and Teaching (80%) are the highest performing categories at GCU and in seven of the nine key NSS categories, GCU is on a par with or above the Scottish sector average.

Principal and Vice-Chancellor Professor Pamela Gillies CBE FRSE said: "We are delighted that the University's commitment to the student experience has been recognised in this year's National Student Survey.

"It has been another challenging year for everyone as a result of the pandemic, and I would like to thank all of our colleagues who have gone above and beyond to provide our students with a rich and positive learning experience.

"We have much to be proud of at GCU and these results demonstrate that our students value the huge amount of work that has gone in to teaching and supporting them during their studies, especially when viewed alongside our outstanding retention and degree completion rates, as well as our leading position for graduate outcomes."

The NSS surveys final-year undergraduates in every university across the UK. It is one of a number of ways we gather student feedback throughout the academic year to help us enhance the student experience for current and prospective GCU students.

This year, 72% of GCU's final year undergraduate students took part in the NSS.

This is the last year of NSS in its current format. A UK-wide consultation on proposed changes to the survey will take place this summer, with a new NSS survey expected to be in place from next year.