We are looking to recruit four staff members to join our Registration Helpdesk.

The main purpose of the role is to provide effective and efficient administrative support to all registration activities and assist student records, and will involve dealing with both students and staff. You'll have direct daily contact with our staff and student service users, so excellent communication skills are a must. As the first point of contact for many students, there is a primary focus on customer service and we need post holders to be both professional and understanding at all times to the many issues students may face during the registration period.

Applicants must also have some basic administrative experience as they will also be responsible for letter and reference requests, and will use various student records systems to carry out the role.

Planned overtime may be required during the key peak periods of activities.

The roles are full time, from 9am to 5pm, Monday to Friday. Staff will work in our Glasgow office and hybrid working will not be available.

The start date is 22 July until 1 November. Salary is £23,144 per annum.

How to apply

Please download a copy of the role profile and complete the application form and return this to Student Records.

The closing date is 7 July and successful applicants will be invited to a short interview on 11 July. If you are unable to make this date you must notify us in advance when applying.

These roles will only be offered to those with full availability in August and September. Any annual leave accrued must be taken later in October.

Applicants must have the right to work full time in the UK.